Frequently Asked Questions
Everything you need to know about shopping with MiaPina.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Can I track my package in real-time?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress.
Which payment methods do you accept?
MiaPina accepts all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are MiaPina products covered by a warranty?
All of our products come with a one-year limited warranty against manufacturing defects. If you encounter an issue, please reach out with your order number and a photo of the defect.
How do I make changes to an order I already placed?
To ensure fast delivery, we process orders quickly. Please contact us within 2 hours of placing your order if you need to modify shipping details or cancel an item.